Talk to us about your professional background before Steele. What kind of career did you lead?
I was in benefits and payroll administration for over 30 years. I have a very large variety of backgrounds, but I’ve always been involved with benefits. I’ve always loved benefits administration and payroll. I love the interaction with the employees. I enjoy helping employees navigate through their benefits.
How did you get involved with Steele Benefits?
I was first introduced to Steele from a previous company I worked at. We were one of the first companies to sign up with Steele for online enrollment. When I wanted to transition into a different position, I offered to be an enroller with Steele. Wes and I had many conversations, and he offered this role in ACA. I believe in Steele and their mission.
How would you describe your role in one sentence?
I can’t define my role in one sentence. My role has two parts: part one is compliance. I make sure ACA reporting is done accurately and timely, so our customers don’t have any issues with the IRS. The second part of my role is I look at our processes and procedures and ask the hard questions of how to improve the quality of services we provide our customers.
Outside of work, what kind of hobbies do you have?
I like to collect things. I quilt and do hand sewing. I enjoy reading. I have 10 great-grandchildren. I enjoy going to their sporting events. I like concerts. I love both men’s and women’s college basketball.
Anything else you might wish to mention?
I appreciate Steele for allowing me to be valuable and contribute, even later in my career.
What’s an interesting fact not people know about you?
I’m a big history buff. When I travel, I like to research and learn about the culture, food, and history before I go there.
Do you have a favorite Steele memory?
I enjoyed the first User Meeting. It allowed me to meet so many customers and get to know them on a personal basis. I don’t have daily contact with them, and I got to interact with them.
What’s something you could do every day?
I want to learn something every day. No matter how big or how little.
What advice would you give to yourself at age 15?
Give yourself grace for the mistakes you’re going to make. Everyone makes mistakes. Learn from them and move on.
If you had a warning label, what would yours say?
Proceed with Caution
What celebrity would you like to meet at Starbucks for a cup of coffee?
I have always been fascinated with Jackie Kennedy Onassis. I’ve read several books about her. She led such an interesting, tragic life.
What would you sing at Karaoke night?
Nothing, I can’t carry a tune in a bucket. I’ll sing in the car, but not in front of people.
If you could have a superpower, what would it be?
I would make everyone in the world respect the other person’s opinions, cultures, and religious beliefs. Respect and appreciate our differences. If we could just respect each other the world would be a much better place. Together everyone would be better for it.