At Steele, innovation isn’t just a buzzword—it’s a driving force behind our continued success. Central to this effort is our recently established Innovation Committee, a cross-departmental team tasked with a critical mission: to listen to our customers, identify unmet needs, and develop solutions that address both present and future demands. In doing so, we also aim to unlock new solutions for customers, ensuring our continued service and teamwork in an ever-changing world.
Purpose and Approach
Our committee’s mission is simple—help customers today while anticipating their needs for tomorrow. By listening to feedback and observing trends, we not only solve challenges but also create value. Our process involves testing and refining solutions before launching them to ensure they meet customer expectations.
We don’t just operate in isolation; collaboration is key. Throughout the year, we gather input from across the Steele organization, involving various departments and voices to enhance our efforts. This effort has generated innovative ideas – over 18 potential solutions this year alone – many of which hold promise for future implementation.
Accomplishments and Learnings
Our greatest accomplishment this year has been the collaboration and communication across departments that don’t typically work together in this capacity. The nature of the committee has led to the development of solutions, all while leveraging ideas from the broader Steele team.
Looking Ahead
The Innovation Committee has had a productive year, but our journey is far from over. As we continue refining our approach and broadening our scope, we remain committed to delivering value to both Steele and our customers. The challenges we faced this year have provided invaluable insights, and we’re excited to build on this momentum as we move forward.
Together, through innovation, listening, and collaboration, we’re shaping a brighter future for Steele and the clients we serve.