Insurance Employees Need in the new COVID-19 World

Insurance Employees Need in the new COVID-19 World

As fears about the rapid spread of COVID-19 shake our lives we are making changes to our daily routines to protect ourselves. New practices such as wearing face masks, social distancing, increased hand washing and using sanitizer help us to reduce the chance of contracting and spreading the coronavirus. Like it has on our personal lives, COVID-19 is also having a profound impact on many facets of the health insurance industry.

Ø  Increased coverage for COVID-19– Health insurance companies across the U.S. are expanding coverage and providing greater access to healthcare services for their policyholders.

Ø  Expansion of Telehealth services – Telehealth increases provider capacity and, more importantly, increases the safety of both patients and healthcare providers by eliminating in-person appointments. Many routine healthcare services are currently only available through telehealth as a result of COVID-19.

Ø  Delays in payment of insurance premiums & policy cancellations – Certain states have issued legislation allowing individuals and businesses to defer the payment of insurance premiums for a period time.

So, whether you have been directly impacted by COVID-19 or not, you may be wondering: In addition to all the steps I’m taking in my daily personal life, what kind of insurance policies may make sense to protect me and my family? Below are three insurance plans to consider that have a level of COVID-19 coverage for preventative or treatment services.


Hospital Indemnity Insurance

Hospital Indemnity Insurance policies are great for families and in many cases are affordable insurance plans. Depending on the type of coverage and treatment, hospitalization, intensive care, physician visits, ambulance, emergency room, laboratory tests, or X-ray benefits may be payable. Many carriers’ policies also provide coverage for an annual wellness or health screening benefit. Tests for COVID-19, as well as other laboratory tests, may be covered as a wellness or health screening benefit under your policies/certificates. However, without a diagnosis, it is unlikely to be paid as a covered illness or injury.

Short-term Disability

Disability policies/certificates are designed to pay benefits as the result of a sickness or injury that causes insureds to be unable to perform the daily functions of their full-time jobs. If the disability were caused by COVID-19 as diagnosed by a medical professional, it is likely that this scenario would meet those requirements, and carriers will pay benefits in accordance with its policy/certificate terms and conditions.

Life Insurance

Life insurance companies have been pivoting to respond to changing demands and problems. If you are shopping for life insurance, you might encounter some new processes and temporary roadblocks due to COVID-19 but not necessarily higher rates. If you are new to buying life insurance, you may not realize that those who shopped a few months ago may have had a different experience. One of the most important things to know is that life insurance companies are open for business and are taking applications. Now more than ever, life insurance is an important element of many people’s financial plans. Which raises the question “Does life insurance cover deaths from COVID-19?”

Traditional life insurance policies, such as whole and term life, likely cover deaths from COVID-19. However, there are a few exceptions. For example, an insurer might deny a claim for a coronavirus death if the policyholder submitted an inaccurate or incomplete application, did not pay insurance premiums or bought only an accidental death policy. Companies that required a life insurance medical exam a few months ago might have alternatives now. For these exams, a paramedical professional typically comes to your house and takes a variety of measurements such as height, weight and blood pressure. As a substitute now, life insurers will rely more heavily on data. This could include past doctor’s records, prescription data and other types of personal information that they routinely gather. 


In this new and seemingly ever-changing COVID-19 world there are practices and products that can help protect us and our loved ones.