Client Services Representative

Steele Benefit Services is looking for a Client Services Representative to support our corporate clients from our office in Indianapolis.

About Us:

Steele is an organization with purpose. We are privately owned, and exist to help our clients and employees be prosperous. We are fast growing with 14 employees over 50 contract enrollers. A few short years ago, we had 5 employees, and we are still growing. We install employee benefit administration technology for corporations, and also consult on the employee benefits that corporations offer.

Our Culture:

Steele has a get it done culture based on the principles of discipline, hard work, team work, attitude, and integrity. We work hard, but we also support employee creativity and every employee has an opportunity to place a personal stamp on the company through various committee work options. Above all, our objectives are employee and client retention, and that means both 1) creating a great place to work, and 2) expecting the personal best from everyone in order to build overall team excellence.

Minimum Qualifications:

  • Bachelors Degree or equivalent work experience
  • Minimum 1 years of professional experience
  • 3.0+ Grade Point Average if less than 5 years work experience

The Job:

The duties of this position include:

  • Continuous learning about employee benefits
  • Executing the Steele service cycle (Information Gathering, Planning, Execution, Reporting) to help companies enroll and administer their benefit packages with maximum effectiveness
  • Enrolling employees in benefits (medical, dental, vision, etc)
  • Ability to position voluntary benefits (life insurance, disability insurance, etc.) appropriately with employees
  • Be a contributing member of a highly functioning team

Benefits and perks:

  • Competitive hourly wage ($13 – $19 per hour, dependent on qualifications)
  • Jeans Monday & Friday all year; and Jeans January, June, July, and December
  • Annual company incentive trip, subject to qualifications
  • Paid Time Off
  • Company paid life insurance and long-term disability
  • 401(k) plan
  • Voluntary short-term disability, accident insurance, and critical illness insurance through Aflac

Essential skills:

  • Interacting with people
  • Being Organized
  • Researching to find answers to difficult questions
  • Writing
  • Using Microsoft Excel
  • Following up

Optional, Premium Qualifications:

  • You have HR or employee benefits background
  • Excel skills
  • Sales or Customer Service experience
  • Current life and health insurance license

Job Type: Full-time

Salary: $13.00 to $19.00 /hour

Required experience:

  • Microsoft Excel: 1 year
  • Customer Service or Sales: 1 year
  • Employee Benefits: 1 year

Required education:

  • Bachelor’s

Required language:

  • Spanish

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